The health and safety of our employees, caregivers, care recipients, healthcare and business partners are our utmost priority. Learn More.

14151 Newport Ave, Suite 201A, Tustin, CA 92780

(949) 919-0137

Photo of How Home Care Works

ABOUT 1HEART

Learn More

Photo of How Home Care Works

OUR SERVICES

Learn More

Photo of How Home Care Works

APPLY NOW

Learn More

The 1Heart Circle of Care

“Guaranteed Continuum of Care”

The 1Heart Circle of Care

Senior Care Services

The 1Heart Circle of Care is 1Heart Caregiver Services’ way of helping ensure that seniors receiving care get the best home care service possible. This program was developed in accordance with the company’s goal of zero hospital readmissions. The program constitutes seven essential steps that flow in a continuous cycle. A dedicated Client Care Manager (CCM) will help you through this process.

Our senior care staff is familiar with Irvine and will work with you to develop a caregiving plan. At 1Heart Caregiver Services, our Circle of Care model has received numerous honors and awards for its quality care, and hundreds of families have reviewed our professional home care services.

When you want to explore the services we offer throughout the Irvine region, reach out. We have professional staff that can assist with everything from part-time companionship (ideal when you cannot visit your parents) to full-time Alzheimer’s or dementia care or regular transportation to social outings or doctors’ appointments.

Let 1Heart Caregiver Services Help You

When you need professional home care in Irvine, please get in touch with us to learn more about our affordable senior care. Our advisors are available to answer any questions you have. Simply call us at (949) 919-0137.

What Makes 1Heart Caregiver Services’ Circle of Care Model Special?

The Circle of Care Model is the framework that guides our home care services and all interactions between you and our agency. This model guides decision-makers through seven steps, beginning at the initial evaluation and progressing through ongoing evaluation. These steps help ensure all senior care services meet your family’s specialized needs and preferences. The aspect families like most about our Circle of Care Model is its flexibility and ability to adapt as your family’s needs change. We encourage you to read through each of the steps to see how different 1Heart Caregiver Services is from other providers in Irvine!

1. EVALUATION

Once we start working together, an appointment will be made for a 1Heart Caregiver Services Client Care Manager (CCM) to visit you and discuss the wants and needs for care. This meeting is ideal for asking questions and discussing concerns and fears. Your CCM will review what was discussed and create the care plan.

2. PLAN OF CARE

After the care plan is developed, your CCM will explain our professional care recommendations. It’s important to remember that the focus and services included in your care plan can be modified at any time. You are never “locked in” to senior care services that are not helpful to your loved one.

3. STAFFING

1Heart Caregiver Services’ Staffing Officer will meet with your CCM to select the best caregiver who is experienced with the needs and preferences described in your care plan.

4. CAREGIVER MATCHING

1Heart Caregiver Services’ Staffing Manager and your CCM will provide you with our professional recommendations for your caregiver(s). Remember, you always have a choice regarding caregivers, and we always value your feedback!

5. START OF SERVICE

Once you have agreed to a caregiver and the person has been assigned, your CCM will talk with you about finalizing the Service Agreement. The rates detailed in your Service Agreement depend on your senior care package. You may wish to include the care recipient, family members, or conservator in this financial and legal discussion.

6. CASE MANAGEMENT

Your CCM actively manages all caregiving services and ensures our home care services align with the agreed-upon Service Agreement. Your CCM also manages and monitors all caregivers to make sure they follow 1Heart Caregiver Services care standards and best practices.

7. PERIODIC EVALUATION

Your parents’ or loved ones’ needs will likely change over time. Your CCM will regularly check in with you to talk about changes in their needs or preferences. At 1Heart Caregiver Services, our staff and caregivers consider themselves “part of your extended family,” so we are always available to help.

1Heart Caregiver Services: We’re Here to Help.

If your parents or loved one lives in Irvine and wants to learn more about in-home care services, we are always available to meet with you. Call us today to set up an appointment at your convenience. Our care advisors look forward to discussing your family’s needs and questions with you.