Our Team - Greater Los Angeles
Management Team
Ruel Morales
Senior Client Care Manager
A positive and strong-minded individual that works well under pressure, Ruel Morales has pursued his dreams of success in health care during his tenure with different pharmaceutical companies in the Philippines. Within a few years, his hard work and initiative to progress was rewarded by being assigned as a Regional Sales Manager for his area. And during his 25 year tenure, Ruel was responsible for increasing sales in his assigned territory. His success didn’t stop there.
Ruel owned a home care business for 12 years that proved successful in the US. He thought of joining 1Heart instead of continuing his business due to his immediate goal of going corporate and that his target of growth and success is aligned with 1Heart’s strong business goals. Ruel has made it his mission to propel 1Heart even closer to its vision of becoming one of the best home care agencies in the US and abroad.
Ruel holds a Bachelor’s Degree in Management (graduated with honors – cum laude).
Patty Santos
Client Care Manager
Patty, a skilled banker for more than twenty years, now engaged in Home Care Industry who is adept in implementing business strategies and marketing sales program (maximizing profitability, attaining volume targets and corporate goals, while minimizing costs and expenditures) by ensuring operating efficiency and quality service delivery, consistent with the established policies and procedures.
Her experiences in different industries has provided her with different opportunities to gain insights into different business models and help her served the clients grow their businesses and potentials.
Her ability to connect with people is what makes her a successful Client Care Manager . The most important part that she learned while working with different clients has been to understand and deliver what matters most to them.
Areas of her expertise includes Client Relationship Management from individual clients to small and medium enterprise.
Earned her BS Accountancy and MBA (Cum Laude) in University of Santo Tomas.
Aurelio “AJ” Jutba
Client Care Manager
AJ offers vast global experience in banking, pharmaceutical sales and customer relations.
As a Client Care Manager (CCM) at 1Heart Caregiver Services, he offers his passion in providing quality customer satisfaction that is rooted in his belief that each client deserves excellent and outstanding service.
Prior to joining 1 heart, Aurelio worked as medical representative in the Philippines before shortly expanding to Dubai.
AJ holds a degree in Management Accounting from University of San Carlos (USC)in the Philippines and a Certificate in Computerized Accounting from Los Angeles Pacific College (LAPC) in Los Angeles, California.
