ABOUT 1HEART caregivers

Care You Can Rely On, Every Step of the Way

COMPANY OVERVIEW

Care Managed with Compassion and Expertise

Our mission is to provide high quality in-home care through a client-centered and service-oriented approach, one heart, one smile, one family at a time.

1Heart Caregiver Services is an in-home care agency that specializes in providing caregiving services to the elderly and other adults who require some assistance in meeting their healthcare needs.

We understand that caring for older adults and individuals with disabilities requires the presence of a caregiver who is not only experienced and trained but also trustworthy, honest and sensitive to the needs of her care recipient. Our caregivers are trained to work in conjunction with other professional service providers and to become first line reporters of changes in the client’s condition.

OUR HISTORY

In-Home Care Evolved

Professional & Trust-Oriented

Our innovative team approach is designed to address the specific needs of our clients and their families. We explore possibilities instead of focusing on limitations. Our caregivers are carefully matched to ensure they are an appropriate fit for the individual whose care they are responsible for.

Our caregivers are employees who are bonded, insured, health cleared and background checked.

The Immigrant’s Dilemma

Yet, like most immigrants who came to this country, Belina felt that moving to the United States was the best decision she could make for her family even though this meant being away from her parents who were now approaching their golden years.

The guilt and sadness of being far away and not being able to take care of her mother was frustrating but finding a reliable caregiver gave her the peace of mind that her mom was taken care of by someone who really cared for her.

The Heart of the Mission: Belina’s Story

The realization that other people have to cope with the same unfortunate situation inspired Belina to provide families with the peace of mind that even in their absence, their loved one was in good hands. Shortly after her mom’s passing, she started 1Heart, a company that was founded on a commitment that no one has to feel the frustration of not being there for their aging parents.

Since its inception, the 1Heart family of caregivers continue to provide reliable, responsible and professional in home care to every person they care for. This is her way of giving back to mom the love and care that she wasn’t able to give in person because of the distance that separated them.

“My mom continues to inspire me and I see her in every smile that we get from those that we take care of every single day. Nothing compares to family taking care of family but we are the next best thing.” – Belina C. Nernberg

Peace of Mind Starts Here

When you call 1Heart for in-home care services, you don’t just get matched with a caregiver. You work with a team of professional, experienced care professionals who will do their best to make sure that the highest standard of care is provided throughout the length of our services.

Our team is comprised of Staffing and Client Care Managers who will work closely with you starting with the initial Assessment, making the Plan of Care and carefully selecting the perfect caregivers to suit the needs, interests and preferences of your loved one.

Find Care Near You

Need Help right now? Call us any time at: ( 1 (844) 814-3278 )

Need Help right now? Call us any time at:

Our 1Heart Circle of Care

1. CLIENT ASSESSMENT

  • Complimentary consultation with the client and family
  • Discuss level of care, goals, preferences, and schedule
  • Complete a comprehensive assessment
  • Develop a personalized care plan tailored to the client’s lifestyle

2. MATCHING & SERVICE

  • Carefully match the client with a compatible caregiver based on
    skills and personality
  • Introduce the caregiver and coordinate the first visit
  • Ensure a smooth transition with a continuum of care
  • Begin providing compassionate, reliable assistance

3. PERIODIC EVALUATION

  • Ongoing communication with the client and family
  • Regular quality assurance check-ins
  • Adjust the care plan as needs change
  • 24/7 support whenever assistance is
    neede
Our Core Values

Excellence

We are constantly operating with professionalism, accountability, reliability, and carrying out processes efficiently with a sense of initiative and interdependence while delivering results with the highest standards possible.

Integrity

We consistently demonstrate sound moral and ethical principles at work. We act with honor and truthfulness with colleagues, caregivers, clients, healthcare and business partners.

Heart

At the very center of 1Heart is the innate sincerity and compassion we impart to each and every individual we encounter, as well as the company we work for and the families we serve.

Your 1Heart Team

Quiana Wright

Managing Director & Administrator

William McSwain

Client Care Manager

Quiana Wright

Managing Director & Administrator

Throughout Quiana’s career, she has led teams, built products and services, and focused on creating exceptional experiences rooted in trust, reliability, and genuine care for the individuals and families she serves.

Over the years, Quiana has witnessed family members, friends, and colleagues navigate the complexities of caregiving while balancing careers, children, and responsibilities of their own. These experiences reinforced the importance of compassionate, dependable support and the peace of mind that comes from knowing a loved one is receiving quality care. She understands that caregiving extends beyond the individual receiving services and impacts entire families.

At 1Heart, Quiana is committed to building a culture where clients feel valued, caregivers feel supported, and families feel confident in the care their loved ones receive. She believes exceptional care is rooted in trust, meaningful connection, and a genuine commitment to serving others.

Quiana is honored to bring 1Heart Caregiver Services to the North Atlanta community and to introduce families throughout the area to 1Heart’s proven approach to compassionate, relationship-centered care. She is excited to build a trusted local resource that helps families navigate care with confidence while connecting their loved ones with the support, companionship, and respect they deserve.

William McSwain

Client Care Manager

William is passionate about building meaningful relationships and helping people feel supported, valued, and understood.

Throughout his life and career, William has developed a reputation for connecting with people from all walks of life. He has a natural ability to find common ground, build trust, and create genuine relationships. Whether speaking with a client, a family member, or a caregiver, he enjoys learning about people’s experiences and what matters most to them. He believes every person has a unique story worth hearing and that meaningful connection is an important part of quality care.

At 1Heart, William is committed to helping clients and families feel heard, supported, and confident throughout their care journey. He is proud to serve the North Atlanta community and to help bring 1Heart’s proven, relationship-centered approach to care to families throughout the area.