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Heritage Village Offices and Executive Suites, 51 E Campbell Ave. Suite 107 D, Campbell, CA 95008

(408) 376-4580

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ABOUT 1HEART

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OUR SERVICES

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The 1Heart Circle of Care

Home Care Services for Seniors

The 1Heart Circle of Care is our agency’s roadmap for how we deliver the best home care services possible. The Circle of Care model was designed to reinforce our agency’s goal of zero hospital readmissions for seniors receiving care services. The model consists of seven steps that move in an ongoing cycle. The 1Heart Client Care Manager (CCM) will work with your family throughout the entire cycle.

Our in-home care staff serves individuals and couples residing in Saratoga, Santa Clara, Campbell, and San Jose. Our staff will assist you in deciding upon an appropriate caregiving program. Our Circle of Care model has received several honors from professional associations for its excellent standards, and numerous families and individuals have provided testimonials and feedback about their experiences with our in-home care services.

If you are interested in exploring the companionship and caregiving services we offer throughout the Campbell, CA region, please reach out. We can talk with you about all of our senior services, including part-time companionship and transportation to medical or social appointments, as well as full-time and overnight monitoring for Alzheimer’s or dementia care.

Quality In-Home Help with 1Heart Caregiver Services

If you or an aging family member would like to learn about the benefits of receiving in-home care in Saratoga, Santa Clara, Campbell, or San Jose, please call us at (408) 376-4580. Our advisors will gladly answer all your questions and discuss our flexible and affordable senior home care services.

The Value of 1Heart Caregiver Services’ Circle of Care

The Circle of Care guides all services we provide your family. Our model involves seven steps, starting with the initial evaluation and moving toward ongoing evaluation. These steps help us ensure that all in-home care services meet your loved one’s needs and preferences. As you review each step, you’ll see how different 1Heart Caregiver Services is from other senior services in the San Francisco Bay area.

1. EVALUATION

For our initial consultation, a 1Heart Caregiver Services Client Care Manager (CCM) schedules an in-home visit to talk with you about your family’s caregiving needs and preferences. This is a great time to ask questions and discuss your concerns! Your CCM will use the discussion to create your family member’s in-home care plan.

2. PLAN OF CARE

Using the in-home care plan as a guideline, your CCM will discuss all recommendations. It’s important to remember that our services can be adjusted at any time. 1Heart never forces you into a rigid senior care contract.

3. STAFFING

The 1Heart Caregiver Services’ Staffing Officer then meets with your CCM to review the caregiver(s) for your family. Our staffing recommendations are based on matching available staff to the needs and preferences outlined in your loved one’s care plan.

4. CAREGIVER MATCHING

Your CCM will meet with you to review all caregiver staffing recommendations. We always try to offer you choices when selecting caregivers, and feedback is always welcome!

5. START OF SERVICE

After the caregiver(s) are selected, your CCM will make an appointment to finalize our Service Agreement. The rates and fees detailed in the Service Agreement are based on your chosen in-home care services. Because the agreement involves financial and legal concerns, the care recipient, additional family members, or a conservator may wish to be present.

6. CASE MANAGEMENT

Your CCM manages all senior services and ensures our home care is aligned with your Service Agreement. Your CCM monitors all caregivers working with your loved one to ensure 1Heart Caregiver Services’ care standards and professional practices are being maintained.

7. PERIODIC EVALUATION

With aging comes the understanding that your loved ones’ needs will likely change with time. To address this, your CCM will regularly ask about any changes in preferences or needs. Consider 1Heart caregivers to be part of your extended family; we’re always available to help offer comfort and care when it’s needed.

Learn More About 1Heart Caregiver Services

If your parents or loved one resides in the Campbell, CA region and is interested in learning more about how in-home care services can benefit them, set up a time to talk. Call today and we’ll make an appointment that’s most convenient for you.

We look forward to meeting you, learning about your family, and answering your questions.