ABOUT 1HEART caregivers

Care You Can Rely On, Every Step of the Way

COMPANY OVERVIEW

Care Managed with Compassion and Expertise

Our mission is to provide high quality in-home care through a client-centered and service-oriented approach, one heart, one smile, one family at a time.

1Heart Caregiver Services is an in-home care agency that specializes in providing caregiving services to the elderly and other adults who require some assistance in meeting their healthcare needs.

We understand that caring for older adults and individuals with disabilities requires the presence of a caregiver who is not only experienced and trained but also trustworthy, honest and sensitive to the needs of her care recipient. Our caregivers are trained to work in conjunction with other professional service providers and to become first line reporters of changes in the client’s condition.

OUR HISTORY

In-Home Care Evolved

Professional & Trust-Oriented

Our innovative team approach is designed to address the specific needs of our clients and their families. We explore possibilities instead of focusing on limitations. Our caregivers are carefully matched to ensure they are an appropriate fit for the individual whose care they are responsible for.

Our caregivers are employees who are bonded, insured, health cleared and background checked.

The Immigrant’s Dilemma

Yet, like most immigrants who came to this country, Belina felt that moving to the United States was the best decision she could make for her family even though this meant being away from her parents who were now approaching their golden years.

The guilt and sadness of being far away and not being able to take care of her mother was frustrating but finding a reliable caregiver gave her the peace of mind that her mom was taken care of by someone who really cared for her.

The Heart of the Mission: Belina’s Story

The realization that other people have to cope with the same unfortunate situation inspired Belina to provide families with the peace of mind that even in their absence, their loved one was in good hands. Shortly after her mom’s passing, she started 1Heart, a company that was founded on a commitment that no one has to feel the frustration of not being there for their aging parents.

Since its inception, the 1Heart family of caregivers continue to provide reliable, responsible and professional in home care to every person they care for. This is her way of giving back to mom the love and care that she wasn’t able to give in person because of the distance that separated them.

“My mom continues to inspire me and I see her in every smile that we get from those that we take care of every single day. Nothing compares to family taking care of family but we are the next best thing.” – Belina C. Nernberg

Peace of Mind Starts Here

When you call 1Heart for in-home care services, you don’t just get matched with a caregiver. You work with a team of professional, experienced care professionals who will do their best to make sure that the highest standard of care is provided throughout the length of our services.

Our team is comprised of Staffing and Client Care Managers who will work closely with you starting with the initial Assessment, making the Plan of Care and carefully selecting the perfect caregivers to suit the needs, interests and preferences of your loved one.

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Our 1Heart Circle of Care

1. CLIENT ASSESSMENT

  • Complimentary consultation with the client and family
  • Discuss level of care, goals, preferences, and schedule
  • Complete a comprehensive assessment
  • Develop a personalized care plan tailored to the client’s lifestyle

2. MATCHING & SERVICE

  • Carefully match the client with a compatible caregiver based on
    skills and personality
  • Introduce the caregiver and coordinate the first visit
  • Ensure a smooth transition with a continuum of care
  • Begin providing compassionate, reliable assistance

3. PERIODIC EVALUATION

  • Ongoing communication with the client and family
  • Regular quality assurance check-ins
  • Adjust the care plan as needs change
  • 24/7 support whenever assistance is
    neede
Our Core Values

Excellence

We are constantly operating with professionalism, accountability, reliability, and carrying out processes efficiently with a sense of initiative and interdependence while delivering results with the highest standards possible.

Integrity

We consistently demonstrate sound moral and ethical principles at work. We act with honor and truthfulness with colleagues, caregivers, clients, healthcare and business partners.

Heart

At the very center of 1Heart is the innate sincerity and compassion we impart to each and every individual we encounter, as well as the company we work for and the families we serve.

Your 1Heart Team

Priscilla McGregor

Managing Director

David Tan

Managing Director

Priscilla McGregor

Managing Director

Priscilla is the Managing Director of 1Heart Caregiver Services in Scottsdale, bringing over two decades of experience in senior care and a lifelong dedication to serving others.

Her journey in the home care industry began in 2004 in Orange County, California, where she developed a deep understanding of the needs of seniors and the importance of compassionate, reliable care. For Priscilla, caregiving has never been just a profession, it has always been a calling rooted in empathy, patience, and genuine human connection.

Throughout her career, Priscilla has been driven by a simple but powerful mission: to make life more meaningful for seniors in their golden years. She believes that every individual deserves to age with dignity, comfort, and respect, while continuing to experience joy, independence, and a sense of well-being.

At 1Heart, Priscilla leads with both experience and heart, ensuring that every client receives personalized care that enhances not only their health, but also their quality of life. Her leadership is grounded in compassion and a commitment to excellence, making a lasting difference in the lives of seniors and the families who trust them.

David Tan

Managing Director

David is an entrepreneur with a deep personal connection to the home care industry and a genuine passion for helping families receive the support they deserve.

Growing up, caregiving was not just a profession in David’s family — it was a way of life. His mother worked as a caregiver, and through her dedication and hard work, their family was able to navigate and overcome daily challenges. That experience gave David a firsthand understanding of the value, sacrifice, and impact that caregivers bring into people’s lives.

Today, that same passion for care continues within his family. His siblings pursued careers in nursing, driven by a shared commitment to helping others. While David chose a different path, his strength lies in building and leading service-oriented teams. He has developed a strong ability to identify, support, and manage caregivers, ensuring that every client is matched with individuals who are not only qualified, but genuinely compassionate.

David is committed to delivering dependable, high-quality care by combining his personal values with a structured, operations-driven approach. He understands that families are placing their trust in his team during important and often vulnerable moments, and he takes that responsibility seriously.

His mission is simple: to build a team of caregivers who treat every client with the same level of care, respect, and dedication that his own family has always believed in.