ABOUT 1HEART caregivers
COMPANY OVERVIEW
Our mission is to provide high quality in-home care through a client-centered and service-oriented approach, one heart, one smile, one family at a time.
1Heart Caregiver Services is an in-home care agency that specializes in providing caregiving services to the elderly and other adults who require some assistance in meeting their healthcare needs.
We understand that caring for older adults and individuals with disabilities requires the presence of a caregiver who is not only experienced and trained but also trustworthy, honest and sensitive to the needs of her care recipient. Our caregivers are trained to work in conjunction with other professional service providers and to become first line reporters of changes in the client’s condition.
Our innovative team approach is designed to address the specific needs of our clients and their families. We explore possibilities instead of focusing on limitations. Our caregivers are carefully matched to ensure they are an appropriate fit for the individual whose care they are responsible for.
Our caregivers are employees who are bonded, insured, health cleared and background checked.
Yet, like most immigrants who came to this country, Belina felt that moving to the United States was the best decision she could make for her family even though this meant being away from her parents who were now approaching their golden years.
The guilt and sadness of being far away and not being able to take care of her mother was frustrating but finding a reliable caregiver gave her the peace of mind that her mom was taken care of by someone who really cared for her.
The realization that other people have to cope with the same unfortunate situation inspired Belina to provide families with the peace of mind that even in their absence, their loved one was in good hands. Shortly after her mom’s passing, she started 1Heart, a company that was founded on a commitment that no one has to feel the frustration of not being there for their aging parents.
Since its inception, the 1Heart family of caregivers continue to provide reliable, responsible and professional in home care to every person they care for. This is her way of giving back to mom the love and care that she wasn’t able to give in person because of the distance that separated them.
“My mom continues to inspire me and I see her in every smile that we get from those that we take care of every single day. Nothing compares to family taking care of family but we are the next best thing.” – Belina C. Nernberg
When you call 1Heart for in-home care services, you don’t just get matched with a caregiver. You work with a team of professional, experienced care professionals who will do their best to make sure that the highest standard of care is provided throughout the length of our services.
Our team is comprised of Staffing and Client Care Managers who will work closely with you starting with the initial Assessment, making the Plan of Care and carefully selecting the perfect caregivers to suit the needs, interests and preferences of your loved one.
Need Help right now? Call us any time at: ( 1 (844) 814-3278 )
We are constantly operating with professionalism, accountability, reliability, and carrying out processes efficiently with a sense of initiative and interdependence while delivering results with the highest standards possible.
We consistently demonstrate sound moral and ethical principles at work. We act with honor and truthfulness with colleagues, caregivers, clients, healthcare and business partners.
At the very center of 1Heart is the innate sincerity and compassion we impart to each and every individual we encounter, as well as the company we work for and the families we serve.
CEO
With more than a decade of experience in sales, operations, and logistics, TJ, along with his strong educational background (Doctorate in Business Administration) has an edge among the competition and the potential for entrepreneurial success. However, this does not mean that he is purely “all business”.
Like 1Heart’s founder, Belina C. Nernberg, he believes in putting “service for others” first and in giving back to the community. His lifelong quest of owning a business lead him to the opportunity in home care and the reason why he chose to be a 1Heart Franchisee was due to the fact that their concept of “Caring like Family” stands out from the other home care agencies.”
“Growing up in a very tight knit household, I have seen the value of family members caring for one another. That is what I would like for my clients, to feel that they have a family in us.”
Has over 15 years of experience in banking, finance, and management. This background has prepared her to help 1Heart Thousand Oaks become one of the best home care agencies in Ventura County.
As the Director of Operations, Pia ensures that every department runs smoothly and meets the high standards she sets for the company. She enjoys helping others identify their goals and grow in their careers. Pia prioritizes the well-being and safety of each senior and uses her skills to run a successful agency, alongside her husband TJ.
Pia grew up in a close-knit family, and she looks up to her mother as her greatest role model. She is known for being humble, a good listener, and empathetic. People appreciate her friendly nature and know she is always willing to help.
While she spends her days at 1Heart, Pia’s main motivation is her family of four. In her free time, she enjoys whipping up desserts with her children, arts & crafts, and hosting gatherings, making her home welcoming for family and friends. She has a Bachelor’s Degree in Economics from the University of Santo Tomas in the Philippines.
