ABOUT 1HEART caregivers
COMPANY OVERVIEW
Our mission is to provide high quality in-home care through a client-centered and service-oriented approach, one heart, one smile, one family at a time.
1Heart Caregiver Services is an in-home care agency that specializes in providing caregiving services to the elderly and other adults who require some assistance in meeting their healthcare needs.
We understand that caring for older adults and individuals with disabilities requires the presence of a caregiver who is not only experienced and trained but also trustworthy, honest and sensitive to the needs of her care recipient. Our caregivers are trained to work in conjunction with other professional service providers and to become first line reporters of changes in the client’s condition.
Our innovative team approach is designed to address the specific needs of our clients and their families. We explore possibilities instead of focusing on limitations. Our caregivers are carefully matched to ensure they are an appropriate fit for the individual whose care they are responsible for.
Our caregivers are employees who are bonded, insured, health cleared and background checked.
Yet, like most immigrants who came to this country, Belina felt that moving to the United States was the best decision she could make for her family even though this meant being away from her parents who were now approaching their golden years.
The guilt and sadness of being far away and not being able to take care of her mother was frustrating but finding a reliable caregiver gave her the peace of mind that her mom was taken care of by someone who really cared for her.
The realization that other people have to cope with the same unfortunate situation inspired Belina to provide families with the peace of mind that even in their absence, their loved one was in good hands. Shortly after her mom’s passing, she started 1Heart, a company that was founded on a commitment that no one has to feel the frustration of not being there for their aging parents.
Since its inception, the 1Heart family of caregivers continue to provide reliable, responsible and professional in home care to every person they care for. This is her way of giving back to mom the love and care that she wasn’t able to give in person because of the distance that separated them.
“My mom continues to inspire me and I see her in every smile that we get from those that we take care of every single day. Nothing compares to family taking care of family but we are the next best thing.” – Belina C. Nernberg
When you call 1Heart for in-home care services, you don’t just get matched with a caregiver. You work with a team of professional, experienced care professionals who will do their best to make sure that the highest standard of care is provided throughout the length of our services.
Our team is comprised of Staffing and Client Care Managers who will work closely with you starting with the initial Assessment, making the Plan of Care and carefully selecting the perfect caregivers to suit the needs, interests and preferences of your loved one.
Need Help right now? Call us any time at: ( 1 (844) 814-3278 )
We are constantly operating with professionalism, accountability, reliability, and carrying out processes efficiently with a sense of initiative and interdependence while delivering results with the highest standards possible.
We consistently demonstrate sound moral and ethical principles at work. We act with honor and truthfulness with colleagues, caregivers, clients, healthcare and business partners.
At the very center of 1Heart is the innate sincerity and compassion we impart to each and every individual we encounter, as well as the company we work for and the families we serve.
Managing Director
Caring for people has always been a part of Marianne. For 15 years, she worked as a Flight Attendant, where she learned that every small act of kindness, a reassuring word, a helping hand, a patient smile, can make a world of difference. She had the privilege of looking after people from all walks of life, often during their most vulnerable moments, and that experience stayed with her.
This work is more than a business to her, it’s personal. She knows how much trust it takes to place your loved one in someone else’s care. That’s why she led with compassion, integrity, and a genuine commitment to treat every client like family. The caregivers on their team share that same heart, and together they strive to create not just quality care, but also meaningful connections.
Mark Morales is the Client Care Manager at 1Heart Walnut Creek, CA, where he leads with compassion, integrity, and dedication to providing exceptional care for seniors and their families. He brings over 14 years of supervisory experience in security operations at San Francisco International Airport, where he developed strong leadership, organizational, and people management skills.
Throughout his career, Mark has been known for his ability to stay composed under pressure, motivate teams, and build trust with both colleagues and clients. His passion for helping others, especially the elderly, guided him to transition into the caregiving field, where he finds deep fulfillment in making a positive difference in people’s lives every day.
In his role at 1Heart, Mark works closely with families and caregivers to ensure that each client receives personalized, compassionate, and reliable support. He believes caregiving is not just about assistance, but about fostering dignity, respect, and connection.
Maria Teresa have brought more than 40 years of combined experience in bookkeeping, customer service, and accounting to our business. For 13 years, she worked as a bookkeeper, and for 23 years she served as a lead in customer service, roles that taught her not only accuracy and organization, but also the value of building trust and treating people with care. She also gained valuable accounting experience as a junior accountant with a Japanese firm for 5 years.
In their caregiving business, she oversees accounting and financial management, but her approach goes far beyond numbers. Her background has shaped her into someone who is reliable, hardworking, and deeply compassionate. She believes every client deserves to be treated with the same respect and care she would give her own family, and she brings that philosophy into everything she does here.
Ed have over 40 years of experience as a Registered Nurse, guiding their caregiving business with both clinical expertise and compassion. Throughout his career, he has dedicated himself to providing dependable, high-quality care, always treating clients as if they were their own family.
As an advisory Nurse Manager, he works behind the scenes to ensure their caregiving team follows the best practices and maintains the highest standards of care. His role is to support, guide, and mentor, so every client feels safe, respected, and valued. Hardworking and dependable, he believe that knowledge and compassion together create the foundation for excellent care.
