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ABOUT 1HEART

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OUR SERVICES

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The 1Heart Circle of Care

We understand that caring for an aging loved one can be a deeply personal and fulfilling experience. However, at-home elderly care also requires a remarkable amount of time and energy. With our busy schedules, it’s no wonder so many people struggle to care for their elders while addressing the obligations of their own lives.

At 1Heart Caregiver Services, we help families care for their loved ones by providing professional, compassionate in-home care in Orange County for seniors and disabled family members of all ages.

 

Customized, Compassionate Senior Care

When it comes to home care, no two patients are exactly alike. That’s why we work with families to understand the needs of their loved ones and create appropriate, custom-tailored services for our Orange County home care recipients.

As your dedicated Orange County in-home supportive services agency, we strive to pair our trained caregivers with care recipients based on professional compatibility. You can interview and decide which caregiver best suits your needs. We’ll also regularly check-in to ensure that our services continue to meet or exceed all expectations.

 

Experience the 1Heart Difference

At 1Heart Caregiver Services, our team of bonded, insured, and triple-checked caregivers are devoted to providing the best Orange County home care. From light housekeeping to continuous live-in care, we’ll work with you to keep your loved one happy and healthy.

For more information about our services, be sure to contact us today!

1. EVALUATION

To begin, a Client Care Manager (CCM) is assigned to each new case. Once assigned, the CCM meets the care recipient to determine the level of care needed.

2. PLAN OF CARE

The CCM will discuss a personalized and detailed care plan with the family members to ensure that the care recipient’s specific needs are addressed.

3. STAFFING

The CCM will discuss the physical and medical conditions and requirements of the care recipient with our Staffing Officer to determine the best caregiver candidates for the client.

4. CAREGIVER MATCHING

Our CCM and Staffing Officer then provides the best-matched caregivers for the care recipient.

5. START OF SERVICE

At this stage, the CCM will discuss the Service Agreement with the care recipient and their family members. Together, they customize the rates according to the level of service required. The CCM will recommend the best candidates to the client and family, and assign a caregiver who can start immediately.

6. CASE MANAGEMENT

Our CCMs personally manage each case, making sure our clients are consistently being provided with excellent care and their progress is closely monitored

7. PERIODIC EVALUATION

The CCM will conduct regular visits to ensure that 1Heart Caregiver Services is providing the high-quality care and services our clients deserve.