1201 Seven Locks Rd., Ste. 360, Rockville, MD 20854

(240) 415-2273

Rockville Home Care

1Heart Caregiver Services is a high-quality in-home senior care agency with over 20 years of experience. Discover how our services can support you or your loved ones in aging safely and comfortably at home.

Areas We Serve

  • Rockville
  • Potomac
  • North Bethesda
  • Bethesda
  • Chevy Chase
  • Kensington
  • Aspen Hill
  • Derwood
  • Silver Spring
  • Olney
  • Sandy Spring

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ABOUT 1HEART

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OUR SERVICES

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A pictorial of the 1 Heart Caregiver Services Circle of Care for Individual Caregiver Services.

Senior Care Services

The 1Heart Circle of Care is the foundation of our in-home care agency, designed to ensure our clients receive the highest quality home care services through seven interconnected steps that operate in a continuous cycle. This model was developed to support 1Heart’s goal of achieving zero hospital readmissions for those receiving care. Your dedicated 1Heart Client Care Manager (CCM) will guide your family through every stage of the Circle of Care process.

The 1Heart Circle of Care helps determine the most appropriate caregiving plan for each individual receiving care. Recognized by multiple professional associations for its high standards, the 1Heart Circle of Care model has earned several honors. As a result, many families have shared testimonials highlighting their positive experiences with our in-home care services.

If you or a family member would like to discuss our programs, please contact our office. We are happy to review our full range of in-home care services, from part-time companionship and transportation to medical appointments, shopping, and social outings, to comprehensive live-in caregiving for individuals with Alzheimer’s or other forms of dementia.

Experienced Care with 1Heart Caregiver Services

Do you have a family member or loved one who might benefit from in-home senior care? Please call our office at (240) 415-2273 to discuss our flexible home care programs. Our care advisors will answer all questions and provide the information you need to make an informed choice.

How Does the Circle of Care Model Work?

1Heart’s Circle of Care model guides every service we provide to your family. The Circle of Care consists of seven steps, beginning with your initial evaluation and continuing through ongoing assessment. Each step is designed to ensure that all home care services align with your family’s preferences, goals, and needs. As you explore each step, you’ll quickly see how 1Heart Caregiver Services stands apart from other senior care agencies.

1. EVALUATION

The Client Care Manager (CCM) and the Registered Nurse (RN) will meet with the care recepient and the RN will determine the level of care needed.

2. PLAN OF CARE

Our care team will discuss and outline the detailed care plan.

3. STAFFING

Our care team will discuss the care recipient’s physical or medical needs, then will collaborate with the CCM and staffing team to select the most suitable caregiver candidates.

4. CAREGIVER MATCHING

Your CCM and Staffers will provide the best-matched caregivers for the care recipient.

5. START OF SERVICE

At this stage, your CCM will discuss the Service Agreement with the care recipient, family members, and/or conservator. We will tailor the rates to match the level of care needed and recommend the most qualified candidates who are available to start right away.

6. CASE MANAGEMENT

Our care team will manage each case, making sure that you or the care recipient will consistently be provided with excellent care and that the progress is closely monitored.

7. PERIODIC EVALUATION

Our care team will do regular visits to ensure that we are providing the high-quality care and service that the care recipient deserves.

1Heart Caregiver Services: We Can Help.

If you would like to explore the benefits and independence that in-home care services can provide, we welcome the opportunity to talk with you about how we may be able to help. Please contact our office to schedule a free assessment with a Registered Nurse on our care team.

We look forward to meeting you, learning about your family’s needs, and answering your questions.