ABOUT 1HEART caregivers
COMPANY OVERVIEW
Our mission is to provide high quality in-home care through a client-centered and service-oriented approach, one heart, one smile, one family at a time.
1Heart Caregiver Services is an in-home care agency that specializes in providing caregiving services to the elderly and other adults who require some assistance in meeting their healthcare needs.
We understand that caring for older adults and individuals with disabilities requires the presence of a caregiver who is not only experienced and trained but also trustworthy, honest and sensitive to the needs of her care recipient. Our caregivers are trained to work in conjunction with other professional service providers and to become first line reporters of changes in the client’s condition.
Our innovative team approach is designed to address the specific needs of our clients and their families. We explore possibilities instead of focusing on limitations. Our caregivers are carefully matched to ensure they are an appropriate fit for the individual whose care they are responsible for.
Our caregivers are employees who are bonded, insured, health cleared and background checked.
Yet, like most immigrants who came to this country, Belina felt that moving to the United States was the best decision she could make for her family even though this meant being away from her parents who were now approaching their golden years.
The guilt and sadness of being far away and not being able to take care of her mother was frustrating but finding a reliable caregiver gave her the peace of mind that her mom was taken care of by someone who really cared for her.
The realization that other people have to cope with the same unfortunate situation inspired Belina to provide families with the peace of mind that even in their absence, their loved one was in good hands. Shortly after her mom’s passing, she started 1Heart, a company that was founded on a commitment that no one has to feel the frustration of not being there for their aging parents.
Since its inception, the 1Heart family of caregivers continue to provide reliable, responsible and professional in home care to every person they care for. This is her way of giving back to mom the love and care that she wasn’t able to give in person because of the distance that separated them.
“My mom continues to inspire me and I see her in every smile that we get from those that we take care of every single day. Nothing compares to family taking care of family but we are the next best thing.” – Belina C. Nernberg
When you call 1Heart for in-home care services, you don’t just get matched with a caregiver. You work with a team of professional, experienced care professionals who will do their best to make sure that the highest standard of care is provided throughout the length of our services.
Our team is comprised of Staffing and Client Care Managers who will work closely with you starting with the initial Assessment, making the Plan of Care and carefully selecting the perfect caregivers to suit the needs, interests and preferences of your loved one.
We are constantly operating with professionalism, accountability, reliability, and carrying out processes efficiently with a sense of initiative and interdependence while delivering results with the highest standards possible.
We consistently demonstrate sound moral and ethical principles at work. We act with honor and truthfulness with colleagues, caregivers, clients, healthcare and business partners.
At the very center of 1Heart is the innate sincerity and compassion we impart to each and every individual we encounter, as well as the company we work for and the families we serve.
Vanessa has over six years of nursing experience across hospital, home health, and perioperative care settings. As a Registered Nurse and healthcare leader, Vanessa was drawn to 1Heart by her passion for compassionate, patient-centered care and her desire to support individuals and families in meaningful, everyday ways.
Throughout her career, Vanessa has served in leadership roles across multiple healthcare systems, including VA medical centers, where she supported quality improvement initiatives, staff mentorship, and patient-centered innovation. Her clinical background spans pre-operative care, recovery services, pediatric and adult care, and in-home nursing, giving her a strong understanding of both medical and non-medical caregiving needs. Vanessa leads with empathy, clear communication, and a commitment to empowering caregivers to deliver exceptional care.
Serving the Windermere and surrounding Central Florida communities, Vanessa is dedicated to helping clients maintain dignity, comfort, and independence at home. She is honored to lead 1Heart Caregiver Services Windermere and remains committed to caring for families with compassion, integrity, and heart.
Jean Pierre has a strong background in healthcare and a deep commitment to patient-centered care. His journey into caregiving was shaped by years of hands-on experience working directly with individuals to improve mobility, independence, and overall quality of life. He is driven by a desire to ensure that clients and families feel supported, informed, and confident in the care they receive.
Throughout his career, Jean Pierre has worked in a variety of healthcare settings, including outpatient rehabilitation centers, home health care, and hospital-based medical and sports rehabilitation programs. He has extensive experience supporting individuals with complex needs and is knowledgeable in therapeutic approaches such as strength and balance training, rehabilitation support, and functional mobility assistance. In addition to his clinical background, Jean Pierre has held leadership roles focused on staff training, care coordination, and safety compliance, helping maintain high standards of service and accountability.
Jean Pierre is dedicated to serving the Windermere and surrounding communities with professionalism, empathy, and integrity. He is proud to be part of the 1Heart family and remains committed to delivering compassionate, dignified care that enhances quality of life for every client and family he serves.
