“Your Family’s First Choice in Home Care”

Proudly Serving:

  • Pasadena
  • Glendale
  • Alhambra
  • Altadena
  • La Canada
  • San Marino
  • Los Angeles

 

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The 1Heart Circle of Care

“Guaranteed Continuum of Care”

The 1Heart Circle of Care is 1Heart’s way of helping ensure that the seniors they are caring for are getting the best home care service possible. This program was developed in accordance with the company’s goal of zero hospital re-admissions.

The program constitutes 7 essential steps that flows in a continuous cycle.

1. EVALUATION

CCM will meet the care recipent and determine the level of care needed.

2. PLAN OF CARE

CCM will discuss the detailed care plan with the family members to ensure that the care recipient’s specific needs are met.

3. STAFFING

CCM will discuss the physical and medical condition/requirements of the care recipient with the Staffing Officer to determine the best candidates for the case.

4. CAREGIVER MATCHING

CCM and Staffing Manager will provide the best-matched caregivers for the care recipient.

5. START OF SERVICE

At this stage, CCM will discuss the Service Agreement with the care recipient, family, and/or conservator. They will customize the rates according to the level of service required. CCM will recommend and assign the best candidates who can start immediately.

6. CASE MANAGEMENT

CCM will manage each case, making sure that they are consistently being provided with excellent care and the care recipient’s progress is closely monitored.

7. PERIODIC EVALUATION

CCM will do regular visitations to ensure that we are providing quality care and service that is best deserved by our care recipient.
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