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3605 Long Beach Blvd, Suite 233, Office D, Long Beach, CA 90807

(562) 290-2176

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The 1Heart Circle of Care

Home Care Services

The 1Heart Circle of Care model is our way of ensuring that families receiving care get the best senior care services possible. This program was developed to support 1Heart Caregiver Services’ goal of zero hospital readmissions. The model contains seven steps that flow in a continuous cycle. A Client Care Manager (CCM) will be assigned to your family to help you through this process.

Our home care staff is familiar with the Long Beach area and works alongside you to develop the most appropriate caregiving plan. At 1Heart Caregiver Services, our Circle of Care model has received several professional honors and awards, and hundreds of families throughout California have provided testimonials supporting our professional senior care services.

Contact us when you’re ready to discuss our services throughout Long Beach. Our professional staff can provide information about our services, including part-time companionship and transportation to medical appointments or social outings (ideal when you cannot regularly visit your loved ones) to full-time, supervised Alzheimer’s or dementia care.

1Heart Caregiver Services Can Help You

When you need experienced senior care in Long Beach, please get in touch to learn about our affordable home care options. Our advisors will answer all the questions you have. Simply call us at (562) 290-2176 or contact us through our online form. If you like, you can make an appointment to meet with us in person at our office.

3605 Long Beach Blvd, Suite 233, Office D

Long Beach, CA 90807

What Makes the Circle of Care Model Special?

The Circle of Care model guides all senior care services and discussions between your family and our agency. Our model guides all decisions through seven steps, beginning at your initial evaluation meeting and continuing through ongoing evaluation. These seven steps help ensure all home care services meet your loved one’s needs and preferences. Families appreciate our Circle of Care model because of its flexibility as your loved one’s needs change. We encourage all families to review each step to learn what makes 1Heart Caregiver Services different from other providers in Long Beach!

1. EVALUATION

When we start working with your family, a 1Heart Caregiver Services Client Care Manager (CCM) will schedule a time to visit and discuss your wants and needs for care. This time is ideal for discussing concerns and asking any questions. Your CCM will use the information gathered during this meeting to create the care plan.

2. PLAN OF CARE

After creating the care plan, your CCM will review our professional care recommendations. Remember that the services outlined in your care plan can be changed anytime. You will never be “locked in” to home care services that are not beneficial to your family.

3. STAFFING

1Heart Caregiver Services’ Staffing Officer will talk with your CCM to decide on staffing needs. We aim to find the best caregiver experienced with the needs and preferences your family has requested.

4. CAREGIVER MATCHING

1Heart Caregiver Services’ Staffing Manager will provide you and your CCM with our recommendations for caregiver(s). Review our suggestions and let us know who you most prefer. With 1Heart Caregiver Services, you always have a choice!

5. START OF SERVICE

Once you have selected a caregiver, your CCM will work with you to finalize the Service Agreement. The rates outlined in your Service Agreement align with your home care services package. You may wish to invite the care recipient, additional family members, or a conservator to this legal and financial discussion.

6. CASE MANAGEMENT

Your CCM actively manages all services in your plan and ensures our senior care services meet your Service Agreement. Your CCM also monitors and manages all caregiver staffing to ensure they follow 1Heart Caregiver Services’ professional standards and best practices.

7. PERIODIC EVALUATION

Over time, your parents’ or loved ones’ needs may change. Your CCM checks in with you regularly to discuss changes in their preferences or health conditions. At 1Heart Caregiver Services, we want you to consider us “part of your extended family,” we are always available to help.

1Heart Caregiver Services: We’re Here for You.

If your parents or loved one lives in Long Beach and wants to explore in-home care services for seniors, we can meet with you. Call today to set up an appointment at a time that works best for your schedule. Our care advisors are ready to discuss your family’s needs and questions.