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Packard Professional Building 41690 Enterprise Circle North Suite 110 Temecula, CA 92590

(951) 719-3359

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ABOUT 1HEART

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Home Care Services

1Heart Caregiver Circle of Care

Your parents or elderly loved ones are unique individuals, and they have different personalities, preferences, and care needs. Our senior care staff is based in Temecula and is prepared to start work with your family to design a care plan that fits their needs and yours. At 1Heart Caregiver Services, our Circle of Care model allows us to take an individualized approach to each family member. Because of this level of personalization, we have received numerous awards for our quality of care and have accompanied hundreds of families throughout the region needing home care assistance.

Would you and your loved one like to learn more about our senior services in Temecula? We provide services ranging from part-time companionship (ideal for when you’re on vacation, traveling for work, or unable to visit your parents in person) to 24-hour specialized Alzheimer’s care. For those who are less mobile or unable to drive, we also provide light housekeeping, assistance with running errands, and transportation to medical appointments.

Learn More About 1Heart Caregiver Services

If you’re tired of searching for reputable, high-quality senior home care in Temecula, get in touch with us! 1Heart Caregiver Services is licensed, insured, and has superior reviews, and our senior care options are reasonably priced. Our agency understands that picking a professional caregiver for your loved ones is a serious decision, and we are here to answer all questions. When you want to learn more about our services, call us at (951) 719-3359. If you live in the Temecula area, you can also visit our office in person to speak with our home care advisor. We are located in the Packard Professional Building, 41690 Enterprise Circle North, Suite 110, Temecula, CA 92590.

Learn More About 1Heart Caregiver Services’ Circle of Care Program

The Circle of Care program provides the best-practices foundation for all of our senior care services. This model, which all of our professional caregivers follow, leads families through our seven steps in determining care. From initial evaluation to ongoing evaluation, the Circle of Care helps ensure that home care services meet the needs of everyone involved. Families say that the best quality of this model is that it is incredibly adaptable and can change as your family’s needs change. If you’re considering 1Heart Caregivers, we encourage you to read through each step to get an inside look at our caregiving program.

1. EVALUATION

When we first begin working together, a 1Heart Caregiver Services’ Client Care Manager (CCM) will visit your house to meet you and your loved one. This first step is to understand the level of care that is needed. This first meeting is the perfect time to talk about your needs, preferences, and concerns. Your CCM will use everything you discussed to create your family’s care plan.

2. PLAN OF CARE

Your CCM then meets with you and your family to review our suggested care package. Our recommendations come from the details and discussion during our first evaluation. Don’t forget that our care plan can be altered anytime it is needed! We work very hard to make sure everyone is satisfied with the home care services we provide in Temecula.

3. STAFFING

Once the care package is agreed upon, your CCM and 1Heart Caregiver Services’ Staffing Officer will discuss which caregiver(s) are a good fit for your loved one’s needs and preferences.

4. CAREGIVER MATCHING

The 1Heart Caregiver Services’ Staffing Manager and your CCM will contact you with the details about our recommendations for the best caregiver(s) for your loved one. We always welcome your feedback!

5. START OF SERVICE

Once you and your family have agreed to a primary caregiver, your CCM will schedule a time to review our Service Agreement. This meeting may involve the care recipient, designated family members, or the appointed conservator. The rates and fees explained in the Service Agreement will be based on the senior care services you have selected.

6. CASE MANAGEMENT

Your CCM actively manages all aspects of your loved one’s caregiving services and ensures the home care services being provided align with your Service Agreement. The CCM also manages caregivers to ensure they are following 1Heart’s best practices.

7. PERIODIC EVALUATION

1Heart understands that your family’s needs and preferences will change with time. Keeping this in mind, your CCM will regularly contact you to ensure your satisfaction and identify any changes. At 1Heart Caregivers, we consider ourselves to be “part of your extended family.” By working together, we can alleviate your worries about changes that may occur over time.

What a Difference 1Heart Caregivers Can Make!

If you or your family members reside in the Temecula area and want to learn more about our in-home senior care services, call us today. We look forward to speaking with you and learning about your family’s caregiving needs.