Our Core Values

We are constantly operating with professionalism, accountability, reliability, and carrying out processes efficiently with a sense of initiative and interdependence while delivering results with the highest standards possible.

We consistently demonstrate sound moral and ethical principles at work. We act with honor and truthfulness with colleagues, caregivers, clients, healthcare and business partners.

At the very center of 1Heart is the innate sincerity and compassion we impart to each and every individual we encounter, as well as the company we work for and the families we serve.

Our Recruitment Specialists and Staffing Managers are responsible for recruiting, vetting, training and matching caregivers with clients. They work with Client Care Managers to oversee all aspects of staffing, supervising and coordinating client care.

Client Care Managers oversee clients’ care, ensuring the highest standard of professionalism, reliability and responsibility from our caregivers as well as the Staffing team. Client Care Managers performs the Care Assessment and creates the Plan of Care that will best serve the needs of the care recipient. He or she works directly with families as well as coordinates with health care professionals in charge of the care recipient’s health to make sure that the Plan of care for the senior is met.

We choose our caregivers carefully. We employ caregivers who are not only experienced, well-trained but also those who have the compassion to care for those in need. Our roster of caregivers has a diversity of personalities, skills, experience, and credentials.

Not only do we perform rigorous screening to find the most reliable, qualified and compassionate caregivers in the industry, but we also regularly train our caregivers to enhance their skills and ensure our client’s safety, health and wellness through our 1Heart Caregiver University.

All our caregivers are employees and bonded and insured for your protection. We are responsible for our caregivers’ payroll taxes and workers’ compensation insurance and employee benefits.