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ABOUT 1HEART

About 1Heart

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OUR SERVICES

1Heart Services

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The 1Heart Circle of Care

Our Services

1Heart Caregiver Services offers affordable home care options in the Thousand Oaks area that can be adapted to match your needs specifically. We can do anything from stopping in once or twice a week to do some light cleaning or cooking, to providing specialized care for those with Alzheimer’s. To learn more about our services, click here.

1Heart has developed this circle of care to ensure our care recipients get the exact level of care they need. Our goal is to achieve zero hospital readmissions for our care recipients.

Get Started Today

At 1Heart, we understand that choosing a homecare option for yourself or your loved one can be very stressful, and we know you must have lots of questions — so please, ask away! We want to help you understand the services we provide so that you know how safe and comfortable you or your loved one will be with us. For any questions you have about our services or Thousand Oaks home care in general, drop-in at:

3717 E Thousand Oaks Blvd., Ste. 266
Westlake Village, CA 91362
(805) 413-1027

Our Thousand Oaks home care team is always happy to help with any questions about our services, so don’t hesitate to contact us. We look forward to meeting you!

1Heart Circle of Care - Evaluation

1. EVALUATION

You will meet with a CCM (Client Care Manager) who will determine the level of care that best suits your needs.
1Heart Circle of Care - Plan of Care

2. PLAN OF CARE

The CCM will discuss possible care packages with you/the family to make sure the details are clear and nothing has been overlooked
1Heart Circle of Care - Staffing

3. STAFFING

The CCM and the Staffing Officer will discuss the care recipient’s medical conditions and situation to decide who the best caregiver is.
1Heart Circle of Care - Caregiver Matching

4. CAREGIVER MATCHING

You will officially be matched with one of our compassionate caregivers!
1Heart Circle of Care - Start of Service

5. START OF SERVICE

You/the family will meet with the CCM to go over the Service Agreement. You’ll be given rates that are based on the care package chosen.
1Heart Circle of Care - Case Management

6. CASE MANAGEMENT

You’ll have a CCM assigned to your case whose job will be to monitor the level of care you’re receiving and how you are doing.
1Heart Circle of Care - Periodic Evaluation

7. PERIODIC EVALUATION

You’ll have a CCM come by regularly to check-in and make sure that things are going well.