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Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Effective Date: 09/01/2024At 1Heart Caregiver Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we handle your SMS (Short Message Service) information and the steps we take to ensure it remains confidential.

  1. Information We Collect

When you engage with our homecare agencies, you may provide us with your mobile phone number for the purpose of receiving SMS notifications, updates, or other communication related to our services.

  1. Use of SMS Information

The SMS information we collect is used exclusively to provide you with important updates, appointment reminders, and relevant information regarding our homecare services. We do not use this information for any purposes other than those for which it was collected.

  1. Protection of Your SMS Information

We take your privacy seriously and employ robust security measures to protect your SMS information. Our systems are designed to ensure that your data is safeguarded against unauthorized access, loss, or misuse.

  1. No Sharing with Third Parties

We want to assure you that your SMS information will not be shared with any third parties or affiliates for marketing purposes. We do not sell, trade, or otherwise disclose your SMS information to any external parties.

  1. Your Choices

You have the option to opt-out of receiving SMS communications from us at any time. To do so, simply reply with “STOP” to any of our messages, or contact us directly at info@1heartcares.com for assistance.

  1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or through other appropriate means.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your SMS information, please contact us at: info@1heartcares.com

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.